Abbott Customer Service Representative in Sydney, Australia
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries .
An exciting opportunity has arisen for an enthusiastic and passionate Customer Service Representative to join Abbott Medical in a full-time, permanent position.
Processing customer sales and service inquiries received by phone, fax and e-mail.
Processing direct sales, consignment orders and implant sheets.
Processing stock returns and credits
Pursuing backorders for direct customers.
Manipulating and understanding Excel reports.
Managing customer feedback
Maintaining accurate consignment records for both customers and field
Co-ordination and maintenance of inventory control activities ensuring that stock is purchased at the correct price, quantity and delivered by the due date.
Adhere to maintain Quality Systems and procedures.
Liaise with 3PL contractors
Liaise with Accounts on invoice issues
Liaise with administration team regarding new patient / doctor set up.
Maintain filing systems.
SAP experience mandatory
Proficient at using Microsoft Office Suites ie Word, Excel, Powerpoint, MFG Pro skills advantageous.
Previous customer service in a sales environment. Experience within the medical industry an advantage.
Tertiary qualifications are an advantage.
Abbott provides some fantastic benefits for our employees, these include:
Discounted Shares program
Fresh fruit available to employees
AND…..Lots, lots more
Visit us at www.abbott.com for more information on our organisation.
Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.
We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com