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Oportun. Inc Director of Construction in San Carlos, California


Oportun is a mission-driven, technology-powered provider of inclusive, affordable financial services and a certified Community Development Financial Institution (CDFI).

We seek to serve the 100 million people in the US who are shut out of the financial mainstream because they are credit invisible or are mis-scored because they have limited credit history. By lending money to hardworking, low-to-moderate income individuals, we help them move forward in their lives, demonstrate their creditworthiness, and establish the credit history they need to access new opportunities.

Since 2006, we have lent over $6.8 billion through over 3.1 million affordable small dollar loans and have helped over 730,000 people start establishing credit. In recognition of inventive approach, we were recognized by Time Magazine as one of 50 Genius Companies inventing the future.

The Bay Area News Group recognized Oportun as a Top Workplace in 2019. Come and be a part of our community of employees, partners, and customers who are devoted to expanding financial opportunity for millions. When we work together, we can make life better.


We are a fast-growing company and an exciting place to work. We focus on innovation and collaboration while helping the underserved get access to affordable credit with responsible payback terms. We work on cross-functional, complex programs and projects and need a team of strong project managers to get the job done on time, on budget, and with a high degree of quality.

The Director of Construction is responsible for the entire construction phase of the store development process beginning with site delivery and concluding with on time, and on budget, openings of +/- 50 new stores annually. The Director is also responsible for the existing store remodel program, store closures/relocations and US corporate office construction projects as needed. The Director will be expected to manage, develop and inspire a team of construction managers and others. He/she will be responsible for selecting and managing general contractors and other external partners as well as for maintaining positive relationships with internal partners (i.e.: IT, Security and Retail Operations).

  • Develop project scopes of work, budgets and calendars. Accurate and timely forecasting and reporting.

  • Assure that all stores are compliant with proper business licenses, permits, CofOs, OSHA and ADA compliance and any other compliance related initiatives.

  • Handle communications and incident management when issues arise – this requirement spans 7 days/week

  • Engage and coordinate schedules with internal partners and external vendors, such as: IT; Signage; Retail Field; Loomis; Security; Bank of America; Koch and other related vendors associated with a store setup.

Site Visits – conduct periodic site visits to monitor project progress, including but not limited to taking possession from landlords, mid-project visits and final walk thru.

The ideal candidate must:

  • Have at least ten years of retail construction experience (facilities experience an added plus)

  • Minimum of a Bachelor’s Degree preferred

  • Have successfully managed multiple vendors across a number of disciplines (real estate, construction, facilities maintenance etc.). Experience should include sourcing, vetting, onboarding, scheduling and SLA performance management.

  • Be able to read and interpret plans, CAD capability preferred. Have a firm understanding of health and safety regulations and state, county and federal permitting processes.

  • Be able to learn quickly and adapt to a changing environment as well as troubleshoot problems over the phone, utilizing critical thinking to ask the right questions and reach solutions.

  • Be highly organized, with strong attention to detail.

  • Be able to work well under pressure with tight timelines.

  • Must be flexible to travel 50% of the time.

  • Proven track record of leading and managing both exempt and non-exempt staff members across multiple geographies


  • Highly effective communicator

  • Great leadership skills

  • Driven and motivated

  • Ability to delegate tasks

  • Thrive under pressure

  • Enthusiastic


Req No.: 2019-8918

External Company Name: Oportun Inc

External Company URL: http://www.oportun.com

Street: 2 Circle Star Way

Post End Date: 4/30/2020