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Adidas America Manager Global Process O2C - Primary Data & Analysis (M/F) in Porto, Portugal

Manager Global Process O2C - Primary Data & Analysis (M/F)

Purpose and Overall Relevance for the Organization:

GBS, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation TO ONE ADIDAS enabling our Business Partners to focus on core business.

GBS prioritizes executing transitions, process and solution roadmaps. Implementing one service framework, performance measurements and GBS customer board. Furthermore GBS is driving the implementation of robotics process automation (RPA).

It is the overarching goal to move the adidas Group to a much more consistent, standardized and automated operating model with solid governance, architecture and operating model

The O2C stream is one of five global streams who is designing and implementing end to end services & solutions as Global Process Owner (GPO). GPO’s can effectively cross-collaborate with multiple stakeholders to define the current and future state of adidas business and its processes, identifying issues and risks, suggesting mitigation strategies and driving towards technology solutions.

GBS Operations operate by executing Global Process Owner services and solutions.

O2C collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations of the customer & consumer. It constitutes of Order to Invoice Wholesale (WHS), Invoice to Cash WHS and Direct to Consumer.

Scope ofI2C Wholesale:

  1. Credit- and collection management

  2. Dispute management

  3. Customer master data

  • = These processes are driven by other functions – the O2C process excellence team supports these functions to create a robust end-to-end process.

Key Responsibilities and General Accountabilities :

  • Analyze, develop new and adjust existing end to end processes/ services, standards or operational plans, and deliver results with direct impact on O2C stream, other streams and markets.

  • Work towards the GBS priorities, KPI’s, OKR and overall GBS roadmap

  • Manage and execute transformation initiatives including GAP analysis related to the GBS operation centers/markets and provide process competency with a specific focus on O2C

  • Develop and implement process standardization, harmonization and automation by applying the 6-2-1 Methodology

  • Manage and execute new O2C systems/ technology/methodology roadmap and process change, upskill, train and execute (i.e. High Radius)

  • Lead medium sized projects with the respective profound process and technical knowledge within the boundaries of time, cost & quality, focusing on the customers expectations, implement results and support sustainability of solution.

  • Possess ownership of O2C processes and act as a subject matter expertandexpertise for O2C areas in line with latest taxonomy/ activity split, processes and technology towards operational and market finance teams

  • Partner and collaborate as business partner with operations center, Corporate Finance, Management and market finance within the assigned area of responsibility, understanding customer needs and requirements (i.e. accounting, financial reporting, policy group finance manual interpretation, data governance/principles)

  • Ensure standardized data management processes and drive data quality improvement actions

  • Support business process stakeholders on the analysis of master data processes, proposing relevant improvements and facilitating the successful implementation

  • Provide expertise for operational processes or (master) data related queries with your expert knowledge

Key Relationships:

  • GBS VP’s

  • GBS O2C Director

  • Global GPO O2C, S2P, Controlling and Reporting, H2R

  • Operational O2C Teams in Operations Centers

  • Support Functions, i.e. IT

  • External system providers/ consulters

  • External contacts/ corporates for knowledge sharing and trends

Knowledge, Skills and Abilities :

  • Experience and understanding of GBS / Shared Services environments

  • Very good understanding ofcustomer masterprocesses

  • Experience in process design, process mapping, improving process quality, process review and compliance

  • Broad SAP FI/CO knowledge

  • Ability to apply continuous process improvement concepts and tools

  • High degree of customer orientation

  • Fluent in English (verbal and written), good communication skills and an international mindset

  • Good analytical mindset

  • Experiencewith project management, strong planning and organization skills, and ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines

  • Ability to work independently

  • Result orientation and pro-activity

Requisite Education and Experience / Minimum Qualifications:

  • Degreein Business Administration or IT or related areas, or equivalent combinations of educations

  • Minimum of 3-5 years of relevant work experience incustomer master dataarea

  • Understanding of accounting processes

  • Experience in data management

  • Ideally experiencedin shared service center organizations

  • Understanding & knowledge of regional and global market landscape and the respective customer

  • Project management experience

At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athlete‘s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture – the 3Cs: CONFIDENCE, COLLABORATION and CREATIVITY.

  • CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.

  • COLLABORATION . Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.

  • Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title: Manager Global Process O2C - Primary Data & Analysis (M/F)

Brand: adidas

Location: Porto

TEAM: Accounting & Finance

State: 13

Country/Region: PT

Contract Type: Full time

Number: 297373

Date: Feb 2, 2021