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VMware Global Accounts Sales Operations Manager, SBU - Opportunity for Working Remotely in Portland, Maine

VMware accelerates digital transformation through a software-defined approach to business and IT. The trusted platform provider of choice for more than 500,000 customers globally, VMware is the pioneer in virtualization and an innovator in cloud and business mobility. A proven leader, VMware allows customers to run, manage, connect and secure applications across clouds and devices in a common operating environment. Security is an intrinsic capability across the VMware portfolio and critical priority for growth.

Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.

This role will sit within the Security Business Unit (SBU) at VMware Carbon Black. The VMware SBU is the fastest growing SaaS business unit of VMware. This role reports to the Director of SBU Global Sales Operations, partnering with the Global Accounts Sales Leader, helping them to successfully deliver against revenue targets and business priorities through sound planning and quality execution across core operational processes. This role is a critical business partner who will execute strategies, drive best practice sales execution initiatives and enable high performing sales productivity.

Job Responsibilities:

  • Sales Productivity - Define and lead initiatives to drive sales performance and productivity in a SaaS context to fully exploit land, expand, cross sell & up sell, and renewal sales motions in partnership with the wider VMware core sales and sales operations team.

  • Forecasting – Manage the forecasting process, drive initiatives to improve forecast accuracy, ensure critical actions visible to achieve and exceed forecast. Ensure sales forecast addresses risk and opportunity in the pipeline and deal execution, leverage analytics to support improving forecast accuracy.

  • Sales Performance – Manage sales QBR and performance review cadence, leverage sales analytics for insights and actions to improve sales performance. Partner with enablement teams to address training and enablement needs. Identify barriers and friction to sales performance, drive initiatives to address and improve sales performance and win rate improvement.

  • Deal Execution – Support sales management and sellers with best practice deal execution techniques, drive acceleration of deal sizes and effective partner with Core and Specialist sales teams to maximize win rates for VMware.

  • Operations business partner – act as the business partner for Americas field sales team for sales teams assigned to this role, liaising on program across HR, Finance and GTM Operations. Develop and maintain strong relationships with regional Sales managers, technical sales teams, core sales operations to help improve sales performance. Act as the point of escalation for Sales for any Sales, Delivery Operations or deal issues/challenges.

Required Skills:

  • 3-5 years of relevant professional experience and strong expertise in sales operations

  • Proven experience and accomplishment in fast growing SaaS sales operations and execution commercial roles

  • Proven attention to detail and excellent problem-solving skills

  • Strong verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams

  • Broad knowledge of Professional Services and the processes, challenges and business context associated with PS, based on experience in a variety of roles/functions

  • Knowledge of sales and revenue forecasting processes and approaches

  • Ability to work independently as well as part of a larger team

  • Ability and willingness to interact with all levels of the organization

  • A Bachelor’s degree in Business or Technology related area is required

Preferred Skills:

  • Eagerness to translate high-level business objectives into actions

  • Excellent communications skills, with the ability to synthesize, simplify and explain complex problems to different types of audience, including executives

  • Experience in Software, Cloud, or Infrastructure such as Compute, Network, Storage

  • Experience with Tableau, Salesforce, PSA tools, and complex Excel preferred


Home Office - Anywhere in the United States

This job requisition is not eligible for employment-based immigration sponsored by VMware.

Category : Business Strategy and Operations

Subcategory: Business Operations Analyst

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-02-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.