Oakwood Hospitality LLC Hotel Room Housekeeper in Oakwood Village, Ohio
Immediate hiringThe Hampton Inn and Suites Oakwood Village Ohio is looking for Housekeepers. As a housekeeper, you will be responsible as part of a team for cleaning and servicing our guest rooms and suites, with the objective to enhance the customer experience by providing an attention to detail, cleanliness, safety, and comfort on a consistent basis. Our Housekeeping Room Attendants promote a positive image of the property to our guests and must be friendly, upbeat, positive, honest and pleasant. Communicating with our guests to address their requests is an important requirement of all team members. ResponsibilitiesStock cart with necessary supplies and goods Enter guest room following protocol, prepare for cleaning roomMake bed(s), fold terry(s), replace dirty linens and terry with clean, remove trash, clean bathroom(s), vacuum and dust room, verify presence and functionality of all appliances, lights, HVAC, plumbing fixtures, etc.; replenish amenities per brand standards, ensure guest room security, participate in assigned deep cleaning assignments, maintain cleanliness and organization of all work areas, storage areas, and tem member break rooms. Additional areas as assigned such as public area and laundry may be required to assist the team in completion of daily tasks.Respond and attend to all guest service requests pertaining to assigned common areas and guest rooms, comply with all brand and hotel specific standards, policies, and procedures. Responsible for achieving and exceeding guest service scores, both individually and team related.This is not intended to be comprehensive to the required abilities, and other duties can be assigned as needed.Skill requirementsThe ideal candidate has ability to work independently and remain motivated, be personable, friendly and positive interacting with guests, is able to maintain or exceed expected productivity using prioritization and time management techniques. Attention to detail is required to meet brand standards. The ability to work in a team oriented environment is also necessary daily as needed to accomplish team goals as well.Reliability and dependability are critical to success. A history and expectation of strong attendance and punctuality record in past employment is sought in every candidate.