IHS Markit Jobs

Mobile ihs Logo

Job Information

Robert Half International Call Center Customer Service in Lake Zurich, Illinois

Description

Opportunities for a Customer Service Representative!

OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Financial industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This could be the short-term temporary-to-full-time Customer Service Representative position you're looking for.

What you get to do every single day

  • Manage the fielding and sending of important written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

  • Manage and place incoming telephone calls

Requirements

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Comprehensive knowledge of Call Center Customer Service

  • Strong familiarity with Inbound Call Center

  • Knowledge of customer service

  • Experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong communication skills and able to receive criticism well

  • Strong problem-solving skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Advanced Microsoft Office skills

  • Excellent customer service and office administrative skills

  • success driven attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $15.00 / Hourly

Location: Lake Zurich, IL

Date Posted: September 15, 2020

Employment Type: Temporary

Job Reference: 01313-9502688938

Staffing Area: Office u0026 Administrative

DirectEmployers