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Geisinger Health System Medication Therapy Management Clinic Assistant I - Hematology/Oncology in Danville, Pennsylvania

Job Summary

Provides support to the Anticoagulation/Medication Therapy Management Clinic.

Job Duties

  • ​Provides clerical support for all aspects of the patient's visit to the clinic including but not limited to: scheduling functions using the Cadence scheduling program, contacting patients regarding appointments, and retrieving patient information and demographics.

  • Triages phone calls and responds to e-mail, EPIC, and voicemail messages.

  • Creates telephone encounters within EPIC to document communication from a patient or care team member to pharmacists and other health care providers, including but not limited to: requests for new lab order, medication refills, and patient questions.

  • Retrieves lab results and outside facility records to be filed in patient chart.

  • Schedules home phlebotomy, home health visits, and outside laboratory draws.

  • Assists in department operational activities such as tracking missed referrals, ordering and replenishing stock, and distribution of clinic mail.

  • Communicates with Client Services, outside laboratories, pharmacies, and physician offices regarding issues related to patient care such as lab draws/results, prescription medications, and all other requests per the supervising pharmacist.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Prior patient communication experience preferred.

Position provides support for cancer patients receiving chemotherapy to support MTM pharmacist.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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