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Avantor, Inc. Dispatch Team Leader in Cambridge, United Kingdom

Job SummaryAvantor Services offers a wide range of Laboratory services designed to save our customers time and money. These services range from centralised Glass washing to research activities and all share a central theme in supporting our customers, enabling them to recover valuable research time and to increase their lab productivity.

We are looking for a Dispatch Team Leader to manage the dispatch operation for finished and packaged samples across all our labs in the Cambridge area. This is an exciting time to join the Avantor team, supporting the on-site service solution that we provide for AstraZeneca.

Your role is essential in ensuring that our finished products leave our dispatch units on time, in immaculate condition, and that any day-to-day issues are managed.

Working hours: Monday-Friday 09:00am-17:00pm

What you’ll do on a typical day:

  • Lead the sample dispatch operation from the front, taking care to ensure that samples are dispatched on time, in line with SLA’s

  • Communicate workload priorities through the coordination and execution of daily tasks to your team

  • Create, maintain, and update relevant documentation in support of service delivery compliance and training such as work instructions, risk assessments and training records

  • Prepare monthly and quarterly review slides for AstraZeneca governance reviews including KPI data capture along with reporting and analysis of any deviations

  • Oversee team workload and manage performance whilst identifying opportunities for continuous improvement.

What you’ll need to be successful at Avantor:

  • Ideally, you will have knowledge of IATA and known Consignor Regulations. Up to date IATA, ADR and IMDG training is desirable

  • Experience leading a team of operatives, ideally in a production dispatch environment

  • Proven experience in leading and managing a successful team which delivers results and achieves KPI’s

  • Proficiency in data capture, analysis, and reporting utilising various IT systems

  • Your own vehicle and the flexibility to travel as per business needs in and around Cambridge.

What we offer:

Here at Avantor, we put the emphasis on you. Along with a competitive salary of £35,000, we will offer you a dynamic environment where you can feel at ease while focussing on your personal growth.


We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd party non-solicitation policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Avantor® is a leading global provider of integrated, tailored solutions for the life sciences and advanced technology industries. Strengthened by the recent acquisition of VWR, the Company is a trusted partner to customers and suppliers from discovery to delivery. With operations in more than 30 countries and a diverse portfolio that includes more than four million products, Avantor enables customer success through innovation, cGMP manufacturing and comprehensive service offerings. Collectively, we set science in motion to create a better world.

Learn more at www.avantorsciences.com