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Children's Hospital Boston Administrative Associate II in Boston, Massachusetts

51921BRTitle:Administrative Associate IIDepartment:Otolaryngology & Communication EnhancementAutoReqId:51921BRStatus:Full Time Standard Hours per Week:40 Shift:DayJob Posting Description:At Boston Children’s Hospital, success is measured in patients treated, parents comforted and teams taught. It’s in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed team and discover how your talents can change lives. Yours included.

This Administrative Associate II will be responsible for:

  • Maintaining files, records and databases. Entering information from source documents into computer databases and/or spreadsheets, compiling, scanning, printing and distributing periodic reports as needed. Maintaining department/office online document management resources.

  • Preparing documents and electronic communication methods requiring stylized formats and lettering or graphics. Proofreading and editing materials for grammar, punctuation and spelling.

  • Preparing, routing and tracking routine administrative forms and documents. Routing materials for required authorizations and monitoring receipt by final destination. Communicating with other hospital departments to resolve delays and errors.

  • Answering, screening and routing telephone calls and greeting and directing visitors and staff. Drafting responses to routine correspondence.

  • Scheduling appointments and meetings and maintaining calendars for supervisor(s). Reserving meeting locations, ordering refreshments and preparing agenda. Preparing travel arrangements.

  • Monitoring and maintaining office equipment and supply inventory. Receiving and reconciling supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. Communicating with hospital support service departments to request needed services.

  • Performing routine clerical duties, such as opening and sorting mail, photocopying materials and sorting, collating and distributing documents.

  • Providing positive and effective customer service that supports departmental and hospital operations.

To qualify, you must have:

  • A high school level of educational development and up to one year of basic secretarial training and six to twelve months of previous experience.

  • The analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.

  • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Office/Site Location:Boston

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